top of page

Services Terms & Conditions

1. General

These Terms and Conditions apply to all services offered by Fer Creative. By engaging our services, you agree to the following terms.
 

2. Feedback Policy

  • Each service includes a specified number of feedback sessions as stated in the service description.

  • Additional changes or revisions requested after the included feedback sessions will be quoted and billed separately at an hourly rate of €25/hour.
     

3. Coupon Validity

  • Coupons or promotional discounts are valid for 12 months from the date of issue.

  • Coupons must be redeemed within this period; otherwise, they will expire and no longer be valid.
     

4. Delivery Timeframes

  • Estimated timeframes for the completion of services are provided in the service description and will commence upon receipt of all necessary materials and confirmation of the order.

  • Delays in providing required information or feedback may extend delivery timelines.
     

5. Payment Terms

  • Payment for services must be made upfront or as agreed upon in writing before work begins.

  • Custom revisions or additional services outside the agreed scope will require additional payment.

Shipping

Art Shop Order & Shipping Policy:

Shipping Policy:
 

  • All orders placed on Fercreative are fulfilled and shipped by our trusted partner, Order A Print.
    In case of need, please contact us by sending an email to support@orderaprint.com and we’ll be glad
    to assist
     

  • Shipping rates and delivery times may vary depending on the destination and the chosen shipping method.

  • Once your order is processed and shipped, you will receive a confirmation email with tracking information provided by Order A Print.

  • Fercreative is not responsible for any delays, damages, or lost packages that occur during transit. Any issues related to shipping should be addressed directly with Order A Print.
     

Order Policy:
 

  • All orders placed on Fercreative are subject to availability and acceptance.

  • Prices for products listed on the website are in [currency] and are subject to change without notice.

  • FerCreative reserves the right to cancel or refuse any order at any time, for any reason.

  • In the event of order cancellation or refusal, a full refund will be issued to the original payment method.
     

Returns and Refunds:
 

  • As all products and fulfillment services are handled by Order A Print, any returns or refunds should be requested directly from them.

  • Please refer to Order A Print's return policy for information on eligibility, process, and any applicable fees.
     

Customer Support:
 

  • For any inquiries, concerns, or issues related to your order, including shipping, tracking, and delivery, please contact Order A Print's customer support directly.

  • You can reach Order A Print's customer support team through their website or the contact information provided on your order confirmation.
     

Please note that these policies are just a starting point, and you may need to customize them further to align with your specific business practices and partnerships. It's important to clearly communicate your shipping and order policies to your customers to set their expectations and provide a seamless shopping experience.

​

Do you have a problem with your order?

Thanks!

Data

Data Privacy Policy:

Data Privacy Policy:
 

At Fercreative, we take your privacy and the security of your personal information seriously. This Data Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website or interact with our services. By using our website and services, you consent to the practices described in this policy.
 

  1. Information We Collect:

  • Personal Information: When you interact with our website, we may collect personal information such as your name, email address, and contact details. This information is voluntarily provided by you when you submit forms, sign up for newsletters, or make a purchase.

  • Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and operating system. This information is collected automatically through cookies or similar technologies.
     

  1. Use of Information:

  • We use the personal information we collect to provide and improve our services, process orders, respond to inquiries, and personalize your experience on our website.

  • Non-personal information is used for statistical purposes, website analytics, and to enhance our services and user experience.
     

  1. Data Sharing and Disclosure:

  • We may share your personal information with trusted third-party service providers who assist us in operating our business and delivering our services (e.g., payment processors, shipping companies).

  • We do not sell, rent, or trade your personal information to third parties for marketing purposes.
     

  1. Data Security:

  • We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  • However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
     

  1. Data Retention:

  • We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
     

  1. Your Rights:

  • You have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to certain processing activities.

  • If you would like to exercise any of these rights or have any questions about your personal data, please contact us using the information provided at the end of this policy.
     

  1. Changes to this Policy:

  • We may update this Data Privacy Policy from time to time. Any changes will be posted on this page, and the "last updated" date at the top of the policy will reflect the date of the latest revision.

If you have any concerns or questions regarding our data privacy practices, please contact us at fercreative@hotmail.com 
 

Please note that this is a general example, and you should tailor the data privacy policy to comply with applicable laws and regulations in your jurisdiction and to reflect your specific data processing practices. It's also recommended to seek legal advice to ensure your policy is comprehensive and compliant.

© 2025 by Fercreative

bottom of page